PRIVACY POLICY

Privacy Policy

This Privacy Policy governs the manner in which Vitachow collects, uses, maintains, and discloses information collected from users (referred to as "you" or "users") of our website and subscription service. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website and subscribing to our service, you agree to the terms of this Privacy Policy.

Information We Collect
  • 1.1 Personal Identification Information: We may collect personal identification information from users in various ways, including when they visit our website, subscribe to our service, and interact with our customer support team. This information may include your name, email address, shipping address, and payment details.
  • 1.2 Non-Personal Identification Information: We may also collect non-personal identification information about users when they interact with our website. This may include the browser name, type of device used, and technical information such as the operating system and Internet service providers.
How We Use Collected Information
  • 2.1 Personal Identification Information: We may use the personal identification information provided by users for the following purposes:
  1. To process subscriptions and deliver fresh dog food shipments.
  2. To communicate with users about their subscription, including order confirmations, updates, and customer support inquiries.
  3. To improve our products and services based on feedback and user preferences.
  4. To process payments for subscription orders.
  • 2.2 Non-Personal Identification Information: We may use non-personal identification information for analytical purposes, such as monitoring website traffic, improving user experience, and enhancing our marketing efforts.
Protection of Information
  • 3.1 We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.
  • 3.2 We use industry-standard SSL (Secure Sockets Layer) encryption to ensure the secure transmission of sensitive information between your browser and our website.
Sharing Your Personal Information
  • 4.1 We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
  • 4.2 We may disclose personal identification information when required by law or in response to a valid legal request.
Third-Party Websites
  • 5.1 Users may find advertising or other content on our website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website. Browsing and interaction on any other website, including websites that have a link to our site, is subject to that website's own terms and policies.
Changes to this Privacy Policy
  • 6.1 Vitachow Dog Food has the discretion to update this Privacy Policy at any time. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of any modifications.
Contacting Us
  • 7.1 If you have any questions or concerns about this Privacy Policy or the practices of our website, please contact us using the contact information provided on our website.

By using our website and subscribing to our service, you signify your acceptance of this Privacy Policy.